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Challenges
Challenges
The challenges are more than the
relatively simple matter of getting customers what they want,
where and when they want it. Retailers must be keenly aware of
future demand, and be ultimately anticipatory in meeting it.
This risky proposition requires significant investment in
customer information management, supply chain capabilities,
and operational automation. Infusing insight at the Point of
Interaction will help create an efficient, agile and
intelligent Retail Enterprise.
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