Overview

• An integrated product suite that helps manage Customer Relationships
• Helps in Creating and sustaining long-term, profitable customer relationships
• Critical enabling tool of the processes required to turn strategy into business results
• It will cover “Marketing Automation”,”Sales Force Automation”,”Fulfillment and Distribution “ and “Customer Service”.
• Built on a common architecture and integration capability with all Oracle Enterprise Applications.

Benefits

• Best practices for improving customer satisfaction and loyalty
• Enduring competitive advantage from transforming the customer experience
• Fast response to market requirements and customer needs
• Lowered operational costs and improved customer satisfaction
• Low total cost of ownership and faster ROI

Why Miracle?

• Proven expertise in Business Integration over 10 years with majority of the Fortune 1000 Organizations
• Our Rapid Application Integration Model delivering substantial reduction in development time using reusable assets developed internally
• Hybrid Engagement Model in driving down costs.
• Architecting the end-to-end solution
• Design, Development, Testing and deployment of the solution
• Training and post-production follow-up
• Maintenance, enhancements and tuning
• Administration and management
• 24/7 Support and Help Desk activities